Luisant Empire (we/us/our) is committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (Luisant Empire: https://www.luisantempire.com) or use our services. Please read this policy carefully. By accessing or using our Site, you agree to the terms of this privacy policy.
1. Information We Collect
We collect information from you in various ways, including: Information You Provide Directly: ▶ When you create an account, we collect your name, email address, password, and other relevant information. ▶ When you place an order, we collect your billing and shipping addresses, payment information, and contact details. ▶ When you subscribe to our newsletter or marketing communications, we collect your email address. ▶ When you contact us for customer support, we collect your name, email address, and any information you provide in your inquiry. ▶ When you leave reviews or comments on our site. Information Collected Automatically: ▶ We automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, and pages visited. ▶ We use cookies and similar tracking technologies to collect information about your interactions with our Site. You can manage your cookie preferences through your browser settings. Information from Third Parties: ▶ We may receive information about you from third-party service providers, such as payment processors and analytics providers. ▶ If you connect with us through social media, we may collect information from your social media profile, according to your privacy settings on that platform.
2. How We Use Your Information
We use your information for various purposes, including: ▶ To process and fulfill your orders. ▶ To create and manage your account. ▶ To communicate with you about your orders, inquiries, and promotions. ▶ To personalize your experience on our Site. ▶ To improve our products and services. ▶ To send you marketing communications, if you have opted in. ▶ To prevent fraud and protect the security of our Site. ▶ To analyze website traffic and usage. ▶ To comply with legal obligations.
3. Disclosure of Your Information
We may disclose your information to: Service Providers: We share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. Business Partners: We may share your information with business partners for joint marketing initiatives or other collaborations. Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. With Your Consent: We may share your information with third parties with your consent.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal information: Access: You can request access to the personal information we hold about you. Correction: You can request to correct any inaccuracies in your personal information. Deletion: You can request to delete your personal information, subject to certain exceptions. Opt-Out: You can opt out of receiving marketing communications from us. Data portability: You can request a copy of your personal data in a machine readable format. To exercise these rights, please contact us at luisantempire@gmail.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your interactions with our Site. You can manage your cookie preferences through your browser settings.
8. Children's Privacy
Our Site is not intended for children under the age of [Your Age Requirement, e.g., 13]. We do not knowingly collect personal information from children under this age. If you believe we have collected information from a child under this age, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Site after any changes constitutes your acceptance of the new Privacy Policy. Last Updated: 12 March, 2025